Dynamics 365 Sales – 365 Certified

5. Explore the core capabilities of Dynamics 365 customer engagement apps (20–25%)

Dynamics 365 Customer Engagement Apps include Sales, Marketing, Customer Service, and Field Service applications. This skill focuses on exploring the core capabilities of these applications and understanding their use cases. The following topics should be studied:

2. Describe Dynamics 365 Sales (15–20%)

365 Certified Admin / March 13, 2023

The skill “Describe Dynamics 365 Sales” for the MB-910 exam covers the following topics: The aim of this skill is to assess the candidate’s understanding of the features and capabilities of Dynamics 365 Sales, including lead and opportunity management, sales forecasting, and integration with related applications such as LinkedIn Sales Navigator and Sales Insights. Candidates

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