2.2. Describe Dynamics 365 Sales capabilities and related apps

The skill “Describe Dynamics 365 Sales Capabilities And Related Apps” is part of the MB-910 exam and covers the following topics:

  1. Describing the Sales Pipeline and Forecasting Concepts
  • Understanding the concept of the sales pipeline
  • Defining the stages of the sales pipeline
  • Understanding the sales forecasting process
  • Identifying factors that can impact sales forecasts
  • Describing how to create and manage sales forecasts in Dynamics 365 Sales
  1. Describing Use Cases for and Capabilities of Sales Insights
  • Understanding the capabilities of Sales Insights
  • Describing the different types of insights available in Sales Insights
  • Identifying the use cases for Sales Insights
  • Understanding how to use Sales Insights to drive sales performance
  1. Describing Use Cases for and Capabilities of LinkedIn Sales Navigator
  • Understanding the capabilities of LinkedIn Sales Navigator
  • Identifying the use cases for LinkedIn Sales Navigator
  • Describing how to use LinkedIn Sales Navigator to find and connect with potential customers
  • Understanding how to use LinkedIn Sales Navigator to enhance the sales process in Dynamics 365 Sales
  1. Describing the Dynamics 365 Sales Mobile App
  • Understanding the capabilities of the Dynamics 365 Sales mobile app
  • Describing the different features and functions available in the Dynamics 365 Sales mobile app
  • Identifying the use cases for the Dynamics 365 Sales mobile app
  • Understanding how to use the Dynamics 365 Sales mobile app to manage sales activities on the go

Overall, this skill focuses on providing an understanding of the different capabilities and related apps available in Dynamics 365 Sales, which includes managing the sales pipeline, forecasting sales, using Sales Insights and LinkedIn Sales Navigator to drive sales performance, and using the Dynamics 365 Sales mobile app to manage sales activities.

Practice Exam for the Skill